By Joseph J. Bannon
911 administration offers info worthwhile to managers while facing friends, supervisors, subordinates, software contributors, the click, and most people. This advisor presents a lifeline for winning agencies through describing how managers tackle the basic problems with normal administration, human assets, and govt improvement. an outstanding source for modern day supervisor.
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Additional info for 911 Management: A Comprehensive Guide for Leisure Service Managers
Developing Personnel Policies 183 24. Employee Appraisals 191 25. Employee Fitness 197 26. Employment Interviewing 203 27. Hiring the Disabled 211 28. In-Service Training 221 29. Job Enrichment 233 30. Job Satisfaction 243 31. Motivation 251 32. Participation Management 261 33. Problem Employees 273 34. Sexual Harassment 281 35. Staff Development 291 36. Substance Abuse 305 37. Temporary Employees 313 38. Terminating Employees 323 39. Volunteerism 333 40. Work-Time Options 343 41. Writing a Résumé 353 Part Three: Executive Development 42.
The significant amount of time spent in committee meetings by managers indicates that, even with its disadvantages, the committee process does have a use in the organizational environment. The committee process provides a forum for the discussion of many points of view on an issue that requires a decision. If the committee is to be successful, it should be given a specific area of responsibility. Most importantly, the committee members should be aware of the expectations of management. The committee members should know whether the committee is responsible for making recommendations or only an evaluation of some issue or activity.
This book is primarily the result of my experience of over 30 years working with park, recreation, and leisure service organizations in the United States, Europe, Japan, China, Korea, and South Africa. During these three decades, I have conducted numerous workshops and seminars, programs evaluations, needs assessments, and organizational evaluations, and I have paid particular attention to the thoughts and concerns of the manager in the field. The topics addressed in this book reflect much of what they have told me.
911 Management: A Comprehensive Guide for Leisure Service Managers by Joseph J. Bannon